Support staff are at the forefront of every flourishing practice, and with the right training they can make a significant difference to practice efficiency, professionalism, profitability and patient outcomes.
The CIBA VISION® ACADEMY FOR EYECARE EXCELLENCE™ recognises the key role support staff play and the importance of staff retention through a culture of training. This section contains inspiring and practical learning resources for your support team to motivate and enable them to contribute in a practical way to the smooth running and success of the practice.
Front-line staff play a key role in stimulating interest in contact lens wear. The Optical Assistant’s Guide to Contact Lenses is a key support staff training resource covering the skills to confidently discuss contact lens options with patients. Other resources include a lens insertion and removal guide to ensure your front-line staff contributes to your practice success.